AKO informationscenter

Data protection

As of May 2022

Table of contents

I. Identity and contact details of the data controller
II. Contact details of the data protection officer
III. Rights of the data subject
IV. General information on data processing
V. Provision of website and creation of log files
VI. Use of cookies
VII. Registration
VIII. Web shop
IX. Payment options
X. Shipping service provider
XI. Newsletter
XII. Contact via Email
XIII. Contact form
XIV. Use of company pages in social networks
XV. Use of company pages in professional networks
XVI. Hosting
XVII. Use of Plugins


I. Identity and contact details of the data controller
The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other national data protection laws of the Member States as well as other data protection regulations is:

AKO ARMATUREN & SEPARATIONSTECHNIK GmbH
Adam-Open-Straße 5
65468 Trebur-Astheim
Germany
Tel.: +49 6147 91590
ako@ako-armaturen.de
www.ako-armaturen.de

II. Contact details of the data protection officer
The designated data protection officer is:

DataCo GmbH
Dachauer Straße 65
80335 Munich
Germany
Tel.: +49 89 7400 45840
datenschutz@dataguard.de
www.dataguard.de

III. Rights of the data subject
When your personal data is processed, you are subsequently a data subject in the sense of the GDPR and have the following rights:

1. Right to information
You may request from the data controller to confirm whether your personal data is processed by them.

If such processing is the case, you can request the following information from the data controller:

  • The purpose for which the personal data is processed;
  • The categories of personal data being processed;
  • The recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
  • The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
  • The existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the data controller or a right to object to such processing;
  • The existence of a right of appeal to a supervisory authority;
  • All available information on the source of the data if the personal data is not collected from the data subject;
  • The existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, in certain cases, meaningful information about the data processing system involved, and the scope and intended result of such processing on the data subject.

You have the right to request information on whether your personal data will be transmitted to a third country or an international organisation. In this context, you can then request for the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.

2. Right to rectification
You have a right to rectification and/or modification of the data controller, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay

3. Right to the restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:

  • If you challenge the correctness of your personal data for a period of time that enables the data controller to verify the accuracy of your personal data;
  • The processing is unlawful, and you refuse the erasure of the personal data and instead demand the restriction of the use of the personal data;
  • The representative no longer needs the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
  • If you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the data controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data may – with the exception of data storage – only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest, interest to the Union, or a Member State.

If the processing has been restricted according to the beforementioned conditions, you will be informed by the data controller before the restriction is lifted.

4. Right to erasure
a) Obligation to erase
If you request from the data controller to delete your personal data with immediate effect, they are required to do so immediately given that one of the following applies:

  • Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
  • You withdraw your consent, to which the processing is allowed pursuant to Art. 6 (1) (1) (a) GDPR oder Art. 9 (2) (a) GDPR and there is no other legal basis for processing the data
  • According to Art. 21 (1) GDPR you object to the processing of the data given that the processing of the data is justified by a legitimate interest, or you object pursuant to Art. 21 (2) GDPR.
  • Your personal data has been processed unlawfully.
  • The act of deleting your personal data will invoke a legal obligation under the Union law or the law of the Member States to which the data controller is subject.
  • Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b) Information to third parties
If the data controller has made your personal data public and has to delete the data pursuant to Art. 17 (1) GDPR, they shall take appropriate measures, including technical means, to inform data processors who process the personal data, that a request has been made to delete all links to such personal data or copies or replications of the personal data, taking into account available technology and implementation costs to execute the process.

c) Exceptions
The right to deletion does not exist if the processing is necessary

  1. to exercise the right to freedom of speech and information.
  2. to fulfil a legal obligation required by the law of the Union or of the Member States to which the representative is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative;
  3. for reasons of public interest in the field of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;
  4. for archival purposes of public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
  5. to enforce, exercise or defend legal claims.


5. Right to information
If you have the right of rectification, erasure or restriction of processing over the data controller, they are obliged to notify all recipients to whom your personal data have been disclosed of the correction or erasure of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort.

You reserve the right to be informed about the recipients of your data by the data controller.

6. Right to data portability
You have the right to receive your personal data given to the data controller in a structured, standard and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, given that

  • the processing is based on a consent in accordance with Art. 6 (1) (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract in accordance with Art. 6 (1) (1) (b) GDPR and
  • the processing is done by automated means.

In exercising this right, you also have the right to maintain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons shall not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the data controller.

7. Right to object
Subjective to your situation, you have, at any time, the right to object against the processing of your personal data pursuant to Art. 6 (1) (1) (e) or f GDPR; this also applies to profiling based on these provisions.

The data controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling insofar as it is associated with direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Regardless of Directive 2002/58/EG, you have the option, in the context of the use of information society services, to exercise your right to object to automated decisions that use technical specifications.

8. Right to withdraw the data protection consent declaration
You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.

9. Automated decisions on a case-by-case basis, including profiling
You have the right to not be subjected to a decision based solely on automated processing – including profiling – that will have a legal effect or affect you in a similar manner. This does not apply if the decision:

  • is required for the conclusion or execution of a contract between you and the data controller,
  • is permitted by the Union or Member State legislation to which the data controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
  • is based is based on your explicit consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) (a) or g GDPR applies and reasonable measures have been taken to protect your rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the data controller shall take appropriate measures to uphold your rights and freedoms as well as your legitimate interests, including the right to obtain assistance from the data controller or their representative, to express your opinion on the matter, and to contest the decision.

10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in the Member State of your residence or your place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.

The supervisory authority to which the complaint has been submitted shall inform the accused of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

IV. General information on data processing

1. Scope of processing personal data
In general, we only process the personal data of our users to the extent necessary in order to provide a functioning website with our content and services. The processing of personal data regularly only takes place with the consent of the user. Exceptions include cases where prior consent technically cannot be obtained and where the processing of the data is permitted by law.

2. Legal basis for data processing
Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.

As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.

When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (1) (c) GDPR serves as the legal basis.

If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis.

If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR GDPR will serve as the legal basis for the processing of data.If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR GDPR will serve as the legal basis for the processing of data.

3. Data removal and storage duration
The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if it was provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfiling the respective contract.

V. Provision of website and creation of log files

1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.

The following data is collected:

  • Browser type and version used
  • The user's operating system
  • The user’s internet service provider
  • The user’s IP-address
  • Date and time of access
  • Web pages from which the user’s system accessed our website

The data is also stored in the log files of our system. Not included are the IP addresses of the user or other data that enable the assignment of the data to a user. The data is not stored with the user’s other personal data.

2. Purpose of data processing
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.

For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) (1) (f) GDPR GDPR.

3. Legal basis for data processing
The legal basis for the temporary storage of data is Art. 6 (1) (1) (f) GDPR GDPR.

4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.

5. Objection and removal
The collection of data for the provision of the website as well as the storage of data in log files are essential for the operation of the website. Therefore, the user may not object to the aforementioned processes.

VI. Use of cookies

1. Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened.

We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break.

Information about the used cookies:

Name Provider Storage time  (days) Purpose Legal basis
PHPSESSID AKO Armaturen & Separationstechnik GmbH Session Saving session data Art. 6 (1) (1) (f) GDPR
__cmpconsent* consentmanager AB - Cookie Consent Function Art. 6 (1) (1) (f) GDPR
__cmpcpc* consentmanager AB - Cookie Consent Function Art. 6 (1) (1) (f) GDPR
__cmpcvc* consentmanager AB - Cookie Consent Function Art. 6 (1) (1) (f) GDPR
_ga Google Ireland Ltd. 730 Session data measurement Art. 6 (1) (1) (a) GDPR
_gac_UA-* Google Ireland Ltd. 90 Session data measurement Art. 6 (1) (1) (a) GDPR
_gat Google Ireland Ltd. 1 Min Session data measurement Art. 6 (1) (1) (a) GDPR
_gid Google Ireland Ltd. 1 Session data measurement Art. 6 (1) (1) (a) GDPR
Sitzung AKO Armaturen & Separationstechnik GmbH Session Saving session data Art. 6 (1) (1) (f) GDPR
CSRF-Schutz AKO Armaturen & Separationstechnik GmbH Session Form/Controller Logics Art. 6 (1) (1) (f) GDPR
Zeitzone AKO Armaturen & Separationstechnik GmbH Session To be able to process time of orders Art. 6 (1) (1) (f) GDPR
PayPal-Zahlung PayPal (Europe) S.à r.l. et Cie, S.C.A. Session Payments processing Art. 6 (1) (1) (f) GDPR
Google Tagmanager Google Ireland Ltd. 730 Session data measurement Art. 6 (1) (1) (a) GDPR

The user data collected in this manner is pseudonymised by technical measures. It is therefore not possible to assign the data to the user accessing the site. The data is not stored together with other personal data of the users.

The user data collected through technically necessary cookies are not used to create user profiles.

2. Legal basis for data processing
The legal basis for the processing of personal data using non-technical cookies is Art. 6 (1) (1) (a) GDPR.

The legal basis for the processing of personal data using technical cookies is Art. 6 (1) (1) (f) GDPR GDPR.

3. Duration of storage and possibility of objection and removal
Cookies are stored on the user's device and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

If you use the Safari browser version 12.1 or higher, cookies will be automatically deleted after seven days. This also applies to opt-out cookies, which are used to prevent the use of tracking mechanisms.

VII. Registration

1. Description and scope of data processing
We offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:

  • E-mail address
  • Title
  • Name
  • First name
  • Company
  • Street/Nr.
  • ZIP Code, City, Country
  • Phone number
  • Date and time of registration
  • Language
  • Shipping e-mail address
  • Billing e-mail address
  • AKO client number
  • Invoice number
  • Company name
  • Department/function
  • Additional information
  • Website
  • General mail address
  • Company type
  • Branch
  • Forecast AKO annual sales
  • Message

As part of the registration process, the user's consent to the processing of this data is obtained.

2. Purpose of data processing
Registration of the user is required for the provision of certain content and services on our website. The registration is carried out via a double opt-in procedure. This means that the interested party receives an e-mail with a confirmation link after registration. If this confirmation link is clicked, the registration will be checked by AKO ARMATUREN & SEPARATIONSTECHNIK GmbH. About the initiation of the process the interested party receives an e-mail for information. If the registration is rejected, all data will be deleted. If the registration is accepted, the data will remain stored in our system until revoked.

3. Legal basis for data processing
The legal basis for the processing of the data is Art. 6 (1) (1) (a) GDPR if the user has given his consent.

If the registration serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) (1) lit. b DSGVO.

4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

This is the case for the data collected during the registration process for the fulfillment of a contract or for the implementation of pre-contractual measures when the data is no longer required for the implementation of the contract. Also after conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

5. Objection and removal
As a user you have the possibility to cancel the registration at any time. You can request a change to the data stored about you at any time.

You have the right to demand that we delete your personal data under the conditions of Art. 17 (1) DSGVO. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims. To request erasure, ako@ako-armaturen.de can be contacted.

If the data is required for the performance of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

VIII. Web shop
We offer a webshop under the domain www.ako-shop.com. The webshop is hosted by our hosting service provider (see XVI.) and operated by us.

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:

  • Browser type and version
  • Used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time and date of the server request
  • IP address of the user's device

This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.

We have concluded a data processing agreement with the relevant service provider in which we oblige the relevant service provider to protect user data and not to pass it on to third parties.

The server of the website is geographically located in Germany.

IX. Payment options

1. Description and scope of data processing
We offer our customers various payment options for processing their orders. Depending on the payment option, we transfer customers to the platform of the payment service provider in question. After completion of the payment process, we receive the customer's payment data from the payment service providers or our house bank and process these in our systems for billing and accounting purposes.

Payment via PayPal
It is possible to process payment transactions with the payment service provider PayPal. PayPal offers a direct payment method as well as purchase on invoice, direct debit, credit card and installment payment.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.

If you choose PayPal as your payment method, your data required for the payment process is automatically transmitted to PayPal.

Following data is processed:

  • Last name
  • Address
  • Email address
  • Telephone / mobile phone number
  • IP address of the user's device
  • Bank account details
  • Credit card number
  • Card validation date and code (CVC)
  • Number of items
  • Product code
  • Data on goods and services
  • Transaction amount and tax dues
  • Information on previous purchasing behaviour
  • Customer number

The data transmitted to PayPal may be transmitted by PayPal to credit agencies. The purpose of this transmission is a check of identity and credit score.

PayPal may also share your information with third parties to the extent necessary to fulfil your contractual obligations or to process the information on behalf of PayPal. When transferring your personal information within companies affiliated with PayPal, the Binding Corporate Rules, approved by the relevant regulatory authorities, apply. You can find them here:
https://www.paypal.com/uk/webapps/mpp/ua/bcr
Other data transfers may be based on contractual safeguards. For further information please contact PayPal.

All PayPal transactions are subject to PayPal's privacy policy. You can find them at:
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full/

Other payment options
Furthermore we offer a payment with the following possibilities:

Prepayment, Invoice (for existing customers with good credit rating).

2. Purpose of data processing
The transmission of payment data to payment service providers serves to process payments, e.g. if you purchase a product and/or use a service.

3. Legal basis for data processing
The legal basis for data processing is Art. 6 (1) (1) (b) GDPR, since the processing of the data is necessary for the execution of the concluded sales contract.

4. Duration of storage
All payment data as well as data on possible chargebacks are only stored as long as they are required for payment processing and a possible processing of chargebacks and debt collection as well as for combating misuse.

Furthermore, payment data may be stored beyond this if and as long as this is necessary to comply with statutory retention periods or to prosecute a specific case of misuse.

Your personal data will be deleted at the end of the statutory retention period, i.e. after 10 years at the latest.

5. Objection and removal
You can withdraw your consent to the processing of your payment data at any time by notifying the data controller or the payment service provider used. However, the payment service provider used may still be entitled to process your payment data if and as long as this is necessary for the contractual payment processing.

X. Shipping service provider

1. Description and scope of data processing
If you order products or services on our website for the delivery of which a shipping service provider is used, you will receive your order and shipping confirmation via your e-mail address as well as, depending on the respective shipping service provider, the notification that your shipment has arrived and/or the notification for package announcement as well as possible delivery options.

The data is transmitted to the following service providers:

  • DACHSER SE, Thomas-Dachser-Str. 2, 87439 Kempten, Germany
  • FedEx Express – European Office, Taurusavenue 111, 2132 LS Hoofddorp, Netherlands
  • UPS Europa SA, Ave Ariane 5, Brüssel, B-1200, Belgium

The data transmitted are regularly:

  • Company Name
  • Contact Person
  • Company Address
  • E-Mail Address
  • Phone number

2. Purpose of data processing
The purpose of processing personal data is to enable shipping service providers to inform recipients about the progress of the shipment by e-mail and thus increase the probability of successful delivery.

3. Legal basis for data processing
The legal basis for the transmission of the e-mail address to the respective shipping service provider and its use is consent pursuant to Art. 6 (1) lit. a DSGVO.

4. Duration of storage
The transmitted data will be deleted from the respective shipping service provider when the package could be delivered.

5. Objection and removal
The notification service by the shipping service provider can be cancelled by the affected user at any time. For this purpose, a corresponding opt-out link can be found in every e-mail.

XI. Newsletter

1. Description and scope of data processing
It is possible to subscribe to a newsletter free of charge. When you register for the newsletter, the following data from the input mask will be transmitted to us:

  • Email address
  • IP-address
  • Date and time of the registration

Your consent will be obtained for the processing of your data during the registration process and reference will be made to this privacy policy.

If you purchase goods or services on our website and enter your email address, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for similar goods or services will be sent via the newsletter.

No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing
The legal basis for the processing of data provided by the user after registration for the newsletter is Art. 6 (1) (1) (a) GDPR if the user has given his consent.

Art. 7 (3) UWG provides the legal basis for the dispatch of the newsletter as a result of the sale of goods or services.

3. Purpose of data processing
The user's email address is collected to deliver the newsletter to the recipient.

The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's email address will therefore be stored as long as the newsletter subscription is active.

5. Objection and removal
You can withdraw your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the withdrawal by clicking on the link provided in each newsletter email, or by email to ako@ako-armaturen.de.

XII. Contact via e-mail

1. Description and scope of data processing
You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.

The data will be used exclusively for the processing of the conversation.

2. Purpose of data processing
If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.

3. Legal basis for data processing
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.

5. Transfer of personal data to a third country
In the context of product inquiries, we transfer personal data to our sales representatives in countries outside the European Union (so-called third countries).

According to Art. 45 DSGVO, a transfer is permitted if the European Commission has decided that an adequate level of data protection exists in a third country.

If the Commission has not made such a decision, we may transfer personal data to a third country or to an international organization only if adequate safeguards are in place and enforceable rights and effective remedies are available.

Third countries to which we transfer data include:

Argentinia, Australia, Brazil, Indonesia, Japan, Malaysia, Mexico, New Zealand, Russia, Singapore, South Korea, Thailand, Turkey, Ukraine, United Kingdom and the USA.

For Japan, Korea, New Zealand and Switzerland, there are adequacy decisions from the European Commission.

We have concluded the European Commission's standard contractual clauses (SCC) in Module 1 (transfer of data from data controllers to data controllers) with the trade representatives in the other third countries (Argentinia, Australia, Brazil, Indonesia, Malaysia, Mexico, Russia, Singapore, South Korea, Thailand, Turkey, Ukraine, United Kingdom and the USA).

6. Objection and removal
If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the context of contacting us will be deleted in this case.6. Objection and removal

XIII. Contact form

1. Description and scope of data processing
A Contact form is available on our website, which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

When sending the message the following data will also be stored:

  • Email address
  • Last name
  • First name
  • Address
  • Phone/mobile
  • IP-address
  • Company
  • Country
  • Website
  • Date and time of contact

As part of the sending process, your consent will be obtained for the processing of your data and reference will be made to this privacy policy.

Alternatively, you can contact us via the email address provided. In this case the personal data of the user transmitted with the email will be stored.

The data will be used exclusively for the processing of the conversation.

2. Purpose of data processing
The processing of the personal data from the input mask serves us exclusively for the purpose of establishing contact. If you contact us by email, this also constitutes our necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the Contact form and to ensure the security of our information technology systems.

3. Legal basis for data processing
The legal basis for the processing of the data is Art. 6 (1) (1) (a) GDPR if the user has given his consent.

The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the Contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Transfer of personal data to a third country
In the context of product inquiries, we transfer personal data to our sales representatives in countries outside the European Union (so-called third countries).

According to Art. 45 DSGVO, a transfer is permitted if the European Commission has decided that an adequate level of data protection exists in a third country.

If the Commission has not made such a decision, we may transfer personal data to a third country or to an international organization only if adequate safeguards are in place and enforceable rights and effective remedies are available.

Third countries to which we transfer data include:

Argentinia, Australia, Brazil, Indonesia, Japan, Malaysia, Mexico, New Zealand, Russia, Singapore, South Korea, Thailand, Turkey, Ukraine, United Kingdom and the USA.

For Japan, Korea, New Zealand and Switzerland, there are adequacy decisions from the European Commission.

We have concluded the European Commission's standard contractual clauses (SCC) in Module 1 (transfer of data from data controllers to data controllers) with the trade representatives in the other third countries (Argentinia, Australia, Brazil, Indonesia, Malaysia, Mexico, Russia, Singapore, South Korea, Thailand, Turkey, Ukraine, United Kingdom and the USA).

6. Objection and removal
If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the context of contacting us will be deleted in this case.6. Objection and removal

XIV. Use of company pages in social networks

YouTube
YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, United States.

On our company corporate site, we provide information and offer YouTube users the opportunity to communicate. If you carry out an action on our YouTube corporate site (e.g. comments, posts, likes, etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by YouTube, which is jointly responsible for the AKO ARMATUREN & SEPARATIONSTECHNIK GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.

Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the corporate presence for:

  • Presentation of products / collections.

In this context, the publications via the corporate presence may contain the following content:

  • Information about products
  • Information about AKO Armaturen
  • Information about services

Each user is free to publish personal data through activities.

The legal basis for data processing is Art. 6 para.1 p.1 lit. f DSGVO.

The data generated by the corporate presence is not stored in our own systems.

You can object at any time to the processing of your personal data that we collect in the course of your use of our YouTube corporate presence and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal e-mail to ako@ako-armaturen.de. You can find more information about the processing of your personal data by YouTube and the corresponding objection options here:

YouTube: https://policies.google.com/privacy?gl=EN&hl=en

XV. Use of company pages in professional networks

1. Scope of data processing
We use the possibility of company presences on professional networks. We maintain a company presence on the following professional networks:

LinkedIn
LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland.

On our site, we provide information and offer users the opportunity to communicate.

The company presence is used for job applications, information/PR and active sourcing.

We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate presence. For more information, please refer to the privacy policy of:

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

If you perform an action on our corporate presence (e.g. comments, posts, likes, etc.), you may thereby make personal data (e.g. clear name or photo of your user profile) public.

2. Legal basis for data processing
The legal basis for processing your data in connection with the use of our corporate presence is Art.6 para.1 p.1 lit. f DSGVO.

3. Purpose of data processing
Our corporate presence serves us to inform users about our services. In doing so, each user is free to publish personal data through activities.

4. Duration of storage
We store your activities and personal data published via our corporate presence until you revoke your consent. In addition, we comply with the statutory retention periods.

5. Objection and removal
You can object at any time to the processing of your personal data that we collect during your use of our corporate presence and assert your data subject rights as stated under III. of this data protection declaration. To do so, send us an informal email to the email address stated in this data protection declaration.

You can find more information on objection and removal options here:

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

XVI. Hosting
The website is hosted on servers by a service provider contracted by us.

Our service provider is:
Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp, Germany.

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Date and time of server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose, the server log files must be collected.

The location of the server of the website is geographically in Germany.

XVII. Use of plugins
We use plugins for various purposes. The plugins used are listed below

Name Provider Transfer to a third country Purpose Legal basis
Google Tag Manager Google Ireland Ltd. USA User behavior analysis Art. 6 (1) (1) (a) GDPR
Google Analytics Google Ireland Ltd. USA User behavior analysis Art. 6 (1) (1) (a) GDPR
PayPal Produkte PayPal (Europe) S.à r.l. et Cie, S.C.A. USA Payments processing Art. 6 (1) (1) (f) GDPR

1. Duration of storage
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

2. Transfer to third countries
When using the plugins marked as third country transfer respectively USA, personal data may be transferred to servers in the USA. The legal basis for this transfer is consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO. The United States of America do not provide an adequate level of data protection based on a decision of the European Union. The essential risk of the transfer lies in the obligation of the plug-in providers to make user data accessible to American authorities under certain circumstances. An order processing agreement with standard contractual clauses is currently in place with all providers, insofar as they are processors, in order to make the third-country transfer as data-protection-friendly and secure as possible. Adjustments to the ECJ ruling of 16.07.2020 (Schrems II, ref. C-311/18) including additional security measures are currently being sought by us.

3. Objection and removal
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can prevent the collection as well as the processing of your personal data by the respective providers by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

This privacy policy has been created with the assistance of DataGuard.

AKO Inventory and Company Holidays 2022:

Due to our inventory & company holidays, there will be no shipment from 22nd of December 2022 to 1st of January 2023.
Incoming orders as of 24th of December will be processed only from 2nd January 2023.